Privacy Policy

Last updated: 9/23/2026

Visual Noise ("we," "our," or "this store") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. Your use of this store is also subject to the SimplePress Privacy Policy and Terms of Service.

Information We Collect

When you visit, contact us, create an account, or place an order, we may collect:

Your name and email address
Phone number (if provided)
Messages and details you send through our contact form
Billing and shipping address
Payment information (processed securely by our payment provider — see below)
Order details and purchase history
Account login credentials (if you create an account)
An email address if you ask us to notify you when an item is back in stock

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders and send order confirmations
Communicate with you about your purchases and any questions you send us
Improve our store
Comply with legal obligations

Payment Processing

Card payments are processed securely by Stripe. We do not see, store, or have access to your full card number, CVV, or other sensitive payment credentials. Please review Stripe's privacy policy for details on how payment data is handled.

Cookies

We use cookies and similar technologies to keep your cart active, remember your preferences, and keep you signed in. You can disable cookies in your browser settings, though some features of the store may not work correctly.

Analytics

This store uses the platform's privacy-friendly analytics (Umami) to understand traffic and improve the store. It does not use third-party advertising cookies. See the SimplePress Privacy Policy for more about how platform analytics work.

How We Share Your Information

We do not sell your personal information. We share your data only with service providers that help us operate the store, including:

Our payment processor (Stripe) to complete transactions
Shipping carriers to deliver your orders
The platform that hosts this store (SimplePress), as needed for technical operations

Service providers may only use your information to perform services on our behalf. Embedded third-party tools, if any, are governed by their own privacy policies.

Data Retention

We retain your information for as long as your account is active or as needed to fulfill legal, tax, and accounting obligations. You may request deletion of your personal data at any time (subject to legal retention requirements).

Security

We take reasonable precautions to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is 100% secure, but we work to protect your data as best we can.

Your Privacy Rights

You may request to access, correct, or delete the personal information we hold about you by contacting us at admin@visual-noise.com. If you have a customer account, you can also download your data or request deletion from your account settings. You may opt out of marketing emails via the unsubscribe link in any email we send. We operate in the United States. We do not sell your personal information. If you have a privacy request we cannot fulfill through your account settings, contact us at the address below.

Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. When we do, the "Last updated" date on this page will change. Continued use of our store after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this policy or how we handle your data, contact us at admin@visual-noise.com.